Order Processing
Every order undergoes a verification and preparation stage before it leaves our facility. Once your payment is confirmed, please allow 1–2 business days for our team to process and pack your items. Orders placed after 12:00 PM (ET) or on weekends and holidays will begin processing on the next business day.
Where We Ship
We currently ship exclusively within the United States. This includes all 50 states and the District of Columbia. We do not process international orders or shipments to U.S. territories at this time.
Shipping Carriers & Method
To deliver your package efficiently and securely, we partner with a selection of leading national carriers, including USPS, UPS, and FedEx. The specific carrier assigned to your order is chosen based on your location and the optimal delivery route. All shipments are sent via standard ground service unless an express option is explicitly presented and selected at checkout.
Shipping Charges
We offer free standard shipping on every order. There are no minimum purchase requirements, handling fees, or hidden surcharges.
Transit Time
Once your order has been dispatched, you can expect delivery within 3–5 business days. Transit times are estimates and may vary slightly during peak holiday seasons, severe weather, or other logistical disruptions beyond our control.
Tracking Your Order
A shipment confirmation email containing your unique tracking number will be sent as soon as the carrier scans your package. You can use this number to follow your delivery’s progress directly on the carrier’s website.
Delivery Issues
If your tracking status shows as “Delivered” but you have not received the package, first check the immediate perimeter of your property and inquire with neighbors or household members. If the package remains missing after 24 hours, please reach out to us at info@luvmehaaiir.it.com so we can initiate a carrier investigation.